For participants
Your rights as a participant
You never pay Alto a fee. You can report a problem without losing your job. Here is what to expect, and who to call.
What you can expect from Alto
No fees
We never charge you a fee for a job, housing referral or anything else to do with recruitment.
No payment requests
We never ask for payment by text, social media or gift card.
Your sponsor, any time
You can contact your sponsor at any time, about anything.
Speak up safely
You can report a problem without losing your job.
Your documents
We never hold your passport or identity documents.
Your pay
When Alto is your employer, you are paid for every hour you work, every two weeks, with a pay stub that shows your hours. Check it, and tell us right away if something is wrong.
If something feels wrong
Contact your sponsor. You can also tell us through our misconduct report form, anonymously if you prefer. If anyone is in danger, call 911.
You can also call the National Human Trafficking Hotline on 1-888-373-7888, or text 233733, 24 hours a day.
Common questions
Will I lose my job if I report a problem?
No. You can report a problem without losing your job, and Alto does not allow retaliation against anyone who reports.
Can my employer keep my passport?
No. Alto never holds your passport or identity documents. If anyone else takes them, tell your sponsor and us.
Who do I contact first?
Your sponsor is your main contact for the program. For anything about your job with Alto, contact us too.