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Alto Ready training

Alto Ready gets you ready before your first shift. It is free.

A trainer presenting to a group in a modern training room

Why Alto Ready

Starting a new job is easier when you already know the basics. Alto Ready was built by people who ran big-box store departments, so it covers what managers expect on day one: how the store runs, how to stay safe and how to help customers.

What you will learn

  • Store basics

    How a store runs: departments, who you report to, schedules, clocking in and out, breaks and what to wear.

  • Customer service

    Greeting and helping shoppers, answering questions, and handling a complaint calmly, to the standard coastal and resort customers expect.

  • Safety on the floor

    Safe lifting, ladders and step stools, box cutters, spills, working in freezers and coolers, and staying safe in the heat.

  • Front end and cash handling

    Register basics, cash, card and EBT payments, returns and exchanges, and helping at self-checkout.

  • Stocking and merchandising

    Rotating stock first in, first out, facing and fronting shelves, breaking down pallets and keeping the backroom organized.

  • Fresh departments

    Produce quality and rotation, date checks, and keeping cold products cold in deli, dairy, freezer and cooler.

  • Work the right way

    Attendance and calling out, respect at work, how to report a problem safely, and your right never to pay a fee.

  • For leads and supervisors

    Running a shift, covering breaks, helping new associates on their first day and passing on problems early.

How it works

  • You complete Alto Ready before your first shift. It is free.
  • We add anything specific to the store where you will work.
  • When you finish, you are marked Alto Ready and can be placed.

Common questions

Do I have to pay for Alto Ready?

No. Alto Ready is free. Alto HR never charges a fee for training or for a job.

Do I need Alto Ready if I have store experience?

Yes. It is quick for experienced associates, and it covers the store-specific details for your placement.

Does Alto Ready help me become a lead?

Yes. A module for leads and supervisors covers running a shift and helping new associates.