Alto

Policy

Privacy policy

How we collect, use, share and protect personal information when you apply for work, contact us as a business or use this website.

Last updated September 24, 2026Alto HR (Alto Etho LLC)

The short version

What you need to know

  • We never sell your information

    We do not sell, rent or trade personal information, and we do not share it for advertising.

  • We collect what we need

    The details you give us on our forms, what we need to employ and pay associates, and basic technical logs.

  • Your cookie choice

    Essential cookies only, unless you allow more: with Accept all, or by choosing Analytics or Maps in Manage choices, Google Analytics and Microsoft Clarity measure visits and the Contact page map can load. Never advertising cookies.

  • You stay in control

    Ask us to show, correct or delete your information, or to stop contacting you. We reply within 30 days.

01Who we are and what this policy covers

Alto HR is the trade name of Alto Etho LLC, a workforce company headquartered at 495 Grand Boulevard, Suite 206, Miramar Beach, FL 32550. In this policy, "Alto HR", "we" and "us" mean Alto Etho LLC.

This policy covers personal information we collect through www.altohr.com and its country versions, through our forms, and when you contact us by phone, email or text about work or our services. Associates we employ also receive an employee privacy notice when they join, which covers payroll, tax and personnel records in more detail.

02Information we collect

We collect only what we need for the purposes described in this policy.

  • From job seekers

    Name, phone, email, city, the work you want, your availability, answers about work authorization, and any resume you attach.

  • From businesses

    Your name, business name, work email and phone, locations and the staffing needs you describe.

  • From sponsors and professionals

    Organization details, contact information and the program or project information you choose to share.

  • From reports and messages

    Whatever you choose to tell us in a misconduct report or a message. Contact details on reports are optional.

03Information we collect when we employ you

When Alto HR hires you as an associate, the law requires us to collect more: identity and employment eligibility documents (Form I-9), tax information (Form W-4), your Social Security number and the details we need to pay you. Client sites where you work may share your hours and feedback on your work with us.

We keep this information separately from website submissions, limit it to the staff who need it, and handle it as required by federal and Florida employment and tax law.

04Information collected automatically

Our hosting provider keeps standard server logs, such as IP address, browser type, the pages requested and the time of each request, to run the website securely and to investigate misuse.

This website does not use advertising or social media tracking cookies. If you allow analytics on our cookie notice (Accept all, or Analytics in Manage choices), it also loads Google Analytics and Microsoft Clarity (through Google Tag Manager) to measure visits and see how pages are used. If you allow maps, the Google map on our Contact page loads (see section 9). Clarity records page interactions such as clicks and scrolling, with everything you type in forms masked. With Essential only, none of these load.

05How we use personal information

  • Matching you with work

    Reviewing applications, contacting you about jobs, arranging interviews and placing you with client employers.

  • Serving businesses

    Answering enquiries, preparing quotes, delivering and invoicing our services.

  • Employing and paying associates

    Onboarding, payroll, tax reporting, benefits eligibility and employment records.

  • Protecting people

    Investigating misconduct reports, preventing fraud and job scams, and keeping workplaces safe.

  • Meeting legal duties

    Complying with employment, immigration, tax and program rules and with lawful requests from authorities.

  • Running the website

    Keeping the site secure, fixing problems and improving how it works.

06Calls, texts and emails

If you give us your phone number and agree on our forms, we may call or text you about jobs, your application or your assignment. Message and data rates may apply. You can opt out at any time by replying STOP to a text, telling your recruiter, or emailing info@altohr.com.

We do not share mobile numbers or text messaging consent with third parties for their marketing.

If you sign up for job alerts, we use your email address and the job title and location you choose only to email you matching jobs, after you confirm your address. Every alert email has a one-click unsubscribe link.

07Who we share it with

We do not sell, rent or trade personal information. We share it only as follows:

  • Client employers

    When you apply for or accept an assignment, the client where you would work sees what they need to consider and schedule you.

  • Service providers

    Companies that host our website and database, deliver our email, support payroll and make and ship Alto apparel orders, under contracts that require them to protect it.

  • Program sponsors

    For J-1 participants, the Department of State-designated sponsor running your program.

  • Screening providers

    Background check or drug testing providers, only when a role requires it and only with your separate written consent.

  • Authorities

    When the law requires it, to respond to lawful requests, or to protect the safety of any person.

  • Business transfers

    If Alto HR is merged, acquired or sold, as part of that transaction, under this policy’s protections.

08How we protect it

The website uses encrypted connections (HTTPS). Form submissions are stored in access-controlled systems. Staff who can see them sign in with two-step verification, and every access to submissions is recorded in an audit log. We limit access to the people who need the information for their work.

No method of transmission or storage is completely secure. If you believe your information has been exposed, contact us right away. If a breach affects you, we will notify you as the law requires.

09Cookies

We use only the cookies needed for the website to work:

  • Google Analytics (only if you allow analytics)

    Loaded through Google Tag Manager to count visits and see which pages help people find work and staff. Google sets its own cookies (such as _ga) for up to two years. Not loaded unless you allow analytics.

  • Microsoft Clarity (only if you allow analytics)

    Loaded through Google Tag Manager to show, in aggregate heatmaps and session replays, how pages are used, so we can fix confusing pages and forms. Anything typed into forms is masked. Microsoft sets its own cookies (such as _clck and _clsk) for up to one year. Not loaded unless you allow analytics.

  • Cookie choice

    Remembers your choice (Accept all, Essential only, or the categories you picked in Manage choices), so we do not ask again. Kept for one year. Change it with Cookie settings at the bottom of every page.

  • Language choice

    Remembers the country and language version you pick. Kept for one year. Set only when you choose a version.

  • Staff sign-in

    Used only by Alto HR staff signing in to our internal dashboard. Visitors never receive them.

  • BBB seal

    The Better Business Bureau seal at the bottom of every page and on the Contact page is an image loaded from BBB’s servers, so BBB receives your IP address and browser details when it loads. It sets no cookies.

  • Page speed measurement

    Vercel, our website host, measures how fast pages load for visitors (Speed Insights). It records anonymous timings, the page address and the type of device and browser, sets no cookies and does not identify you. We use it only to keep the website fast.

  • Site assistant (Ask Alto)

    The Ask Alto chat answers from the text published on this website. To write its answer, it sends your question, the last few messages of the chat and the matching website text to Google’s Gemini service, after removing email addresses and phone numbers. Under Google’s terms for this free service, Google may keep this content and use it, including through human review, to improve its products, so do not share personal details in the chat. When Gemini is unavailable, and for visitors in the European Economic Area, the United Kingdom and Switzerland, the chat only searches our own website and sends nothing to Google. When the chat finds no answer on our website, we keep that question, with email addresses and phone numbers removed and nothing linking it to you, for up to 6 months so we can add the answer to our website. We do not keep other questions. The chat sets no cookies; the conversation stays in your browser tab until you close it.

  • Google Maps on the Contact page

    The map and commute planner on our Contact page are provided by Google. When they load, Google receives your IP address and any place you type, and may set its own cookies under the Google Privacy Policy. If you do not allow maps (for example with Essential only), the map does not load. Other pages do not load Google services.

We never use advertising cookies and never sell or share personal information for advertising. Analytics cookies are set only if you allow analytics. We honor browser privacy signals such as Global Privacy Control: when your browser sends one, we treat it as Essential only unless you choose otherwise.

10How long we keep it

  • Applications and resumes

    Up to 3 years, so we can consider you for future openings, unless you ask us to delete them sooner.

  • Employment records

    For as long as federal and Florida law require, for example Forms I-9 and payroll records.

  • Business enquiries

    As long as needed to respond and for our ordinary business records.

  • Server logs

    Up to 12 months, unless needed longer to investigate a security issue.

11Your choices and rights

You can ask us to show you the personal information we hold about you, correct it, delete it (unless the law requires us to keep it) or stop contacting you. We will not treat you differently for making a request. We respond within 30 days, and we may need to confirm your identity first. You can use an authorized agent; we will ask for proof of their authority.

If we decline a request, we will explain why, and you can ask us to reconsider by replying to our answer. See Your privacy choices for how to make a request.

12Visitors outside the United States

Alto HR is based in the United States, and information you submit is stored and processed in the United States. If you contact us from Mexico, Ecuador, Brazil, Puerto Rico or elsewhere, we handle your information as described in this policy, and you can exercise the rights in section 11 wherever you live.

13Children

This website is not directed to children under 16, and we do not knowingly collect their personal information. Some roles are open to applicants aged 16 or 17 where the law allows; we handle their information with the same care. If you believe a child under 16 has sent us information, contact us and we will delete it.

14Changes to this policy

We review this policy at least once a year. When we make a significant change, we update the date at the top of this page and, where appropriate, tell you directly.

15Contact us

Alto HR (Alto Etho LLC), 495 Grand Boulevard, Suite 206, Miramar Beach, FL 32550.

Email info@altohr.com or call (850) 805-3774, Monday to Friday, 8 AM to 5 PM Central.