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Questions from associates
Short answers to the questions we hear most. Still stuck? Call us.
Common questions
Do I have to pay to get a job?
No. Alto HR never charges job seekers a fee, and we never ask for payment by text, social media or gift card.
Who is my employer?
Alto HR is your employer when we place you with a client. We pay you and handle your paperwork.
Do I get training before my first shift?
Yes. Alto Ready gets you ready before your first shift, and it is free.
When do I get paid?
Every two weeks.
I do not have a bank account. Can I still get paid?
Yes. You can choose a pay card or a paper check instead of direct deposit.
Do you offer benefits?
Yes, for eligible associates: health insurance, paid time off and sick leave, and a referral bonus. Ask your recruiter what you qualify for.
What if I cannot make a shift?
Call us as early as you can, before the shift starts.
Do I need a car?
No, but you need a reliable way to get to work. Tell us if getting there is a problem and we will talk about options.
Which cities do you hire in?
Ten Florida Panhandle cities: Pensacola, Navarre, Fort Walton Beach, Niceville, Crestview, Destin, Miramar Beach, Santa Rosa Beach, Panama City Beach and Panama City. See the open jobs in each city on our jobs page. We are also preparing to hire in seasonal destinations in other states, such as the Jersey Shore, Cape Cod and the Outer Banks: see Where we're expanding on our Locations page.
How do I report a problem at work?
Call us, or use the misconduct report form. You can report anonymously.