Alto

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Questions from associates

Short answers to the questions we hear most. Still stuck? Call us.

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Common questions

Do I have to pay to get a job?

No. Alto HR never charges job seekers a fee, and we never ask for payment by text, social media or gift card.

Who is my employer?

Alto HR is your employer when we place you with a client. We pay you and handle your paperwork.

When do I get paid?

Weekly.

I do not have a bank account. Can I still get paid?

Yes. You can choose a pay card or a paper check instead of direct deposit.

Do you offer benefits?

Yes, for eligible associates: health insurance, paid time off and sick leave, and a referral bonus. Ask your recruiter what you qualify for.

What if I cannot make a shift?

Call us as early as you can, before the shift starts.

Do I need a car?

No, but you need a reliable way to get to work. Tell us if getting there is a problem and we will talk about options.

How do I report a problem at work?

Call us, or use the misconduct report form. You can report anonymously.