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Alto Ready training
Alto Ready gets you ready before your first shift. It is free.
Why Alto Ready
Starting a new job is easier when you already know the basics. Alto Ready was built by people who ran big-box store departments, so it covers what managers expect on day one: how the store runs, how to stay safe and how to help customers.
What you will learn
Store basics
How a store runs: departments, who you report to, schedules, clocking in and out, breaks and what to wear.
Customer service
Greeting and helping shoppers, answering questions, and handling a complaint calmly, to the standard coastal and resort customers expect.
Safety on the floor
Safe lifting, ladders and step stools, box cutters, spills, working in freezers and coolers, and staying safe in the heat.
Front end and cash handling
Register basics, cash, card and EBT payments, returns and exchanges, and helping at self-checkout.
Stocking and merchandising
Rotating stock first in, first out, facing and fronting shelves, breaking down pallets and keeping the backroom organized.
Fresh departments
Produce quality and rotation, date checks, and keeping cold products cold in deli, dairy, freezer and cooler.
Work the right way
Attendance and calling out, respect at work, how to report a problem safely, and your right never to pay a fee.
For leads and supervisors
Running a shift, covering breaks, helping new associates on their first day and passing on problems early.
How it works
- You complete Alto Ready before your first shift. It is free.
- We add anything specific to the store where you will work.
- When you finish, you are marked Alto Ready and can be placed.
Common questions
Do I have to pay for Alto Ready?
No. Alto Ready is free. Alto HR never charges a fee for training or for a job.
Do I need Alto Ready if I have store experience?
Yes. It is quick for experienced associates, and it covers the store-specific details for your placement.
Does Alto Ready help me become a lead?
Yes. A module for leads and supervisors covers running a shift and helping new associates.