Alto Ready training

What you will learn

Store basics: How a store runs: departments, who you report to, schedules, clocking in and out, breaks and what to wear.

Customer service: Greeting and helping shoppers, answering questions, and handling a complaint calmly, to the standard coastal and resort customers expect.

Safety on the floor: Safe lifting, ladders and step stools, box cutters, spills, working in freezers and coolers, and staying safe in the heat.

Front end and cash handling: Register basics, cash, card and EBT payments, returns and exchanges, and helping at self-checkout.

Stocking and merchandising: Rotating stock first in, first out, facing and fronting shelves, breaking down pallets and keeping the backroom organized.

Fresh departments: Produce quality and rotation, date checks, and keeping cold products cold in deli, dairy, freezer and cooler.

Work the right way: Attendance and calling out, respect at work, how to report a problem safely, and your right never to pay a fee.

For leads and supervisors: Running a shift, covering breaks, helping new associates on their first day and passing on problems early.

How it works

• You complete Alto Ready before your first shift. It is free.
• We add anything specific to the store where you will work.
• When you finish, you are marked Alto Ready and can be placed.